Provide A Complaint

The Lethbridge Police Commission and Lethbridge Police Service track all citizen complaints and concerns. The Lethbridge Police Commission monitors the public complaints process; handles complaints regarding the Chief of Police; and handles appeals regarding the policies of, or services provided by, the Lethbridge Police Service.

Complainants have one year from the date of the incident to make a complaint. Formal complaints must be submitted in writing to the Chief of Police and must be signed. Anonymous complaints are not accepted.

Under the Alberta Police Act, the responsibility for the investigation of complaints against Police Service policies and service provided, as well as against specific police officers lies with the Chief of Police. The Police Commission is the civilian body which is empowered to oversee the complaints process, receive complaints against the Chief of Police and act as the appeal body for complaints regarding the policies of, or services provided by, the Lethbridge Police Service.

The Lethbridge Police Commission’s Public Complaint Director:

-Provides an independent review of the citizen complaints process of the Lethbridge Police Service;

-Audits the Police Service files of public complaints to ensure investigations are appropriate, fair and thorough;

-Reports his or her findings directly to the Lethbridge Police Commission;

-Makes public presentations to interested groups concerning the complaint process; and

-Receives complaints from the public.

The purpose of the complaint process is to resolve issues between citizens of Lethbridge and the Lethbridge Police Service in a fair, transparent and reasonable manner.

The Alberta Police Act provides that the Commission may accept complaints regarding the Lethbridge Police Service. The Police Act requires that complaints (except those against the Chief of Police) be referred to the Chief for investigation. The information collected on this form will be used by the Commission to contact you. The Chief then determines if the complaint is against the services provided, policies, the actions of a police officer or a combination there of and if so assigns it to PSU for investigation. Please submit the contact form below with any questions about how your personal information will be used or disclosed.